Terms of use

Plain-language summary first, formal terms below: this is an informational website, not a financial, legal, or mortgage advisor, use your own judgment, and don't sue us over an editorial opinion honestly reached.

What this site is for

The Mortgage Record publishes research and editorial findings about individual mortgage loan originators, checked against a standard we've published (see Our standard). It is intended for general informational purposes. It is not personalized financial, legal, or mortgage advice, does not grade the interest rates or financial health of any lender, and using this site does not create any advisor-client or attorney-client relationship between you and us.

No guarantee of outcome

An originator passing our standard is not a guarantee you'll have a good experience with them, and one failing it is not a guarantee you'll have a bad one — it's a report on specific, checkable facts as of the date we looked. Your own situation, an originator's current practices (which can change after our review date), and the terms of any loan you actually take out all matter and are your responsibility to verify independently before signing anything.

Accuracy and corrections

We make a genuine effort to verify every fact against primary or independently-corroborated sources before publishing (see our editorial policy), but we don't warrant that every page is complete or error-free at every moment. If you find an error, please tell us — see Contact — and we'll correct it.

External links

This site links to government sources (NMLS Consumer Access, the CFPB, state regulators, Canadian provincial regulators) and, where relevant, to originators or brokerages we discuss. A link is not an endorsement, and we're not responsible for the content or availability of external sites.

Limitation of liability

To the fullest extent permitted by law, The Mortgage Record is not liable for any loss or damage arising from your use of, or reliance on, this site's content, including any financial or mortgage decision made after reading it.

Changes to these terms

We may update these terms as the site grows. Material changes will be reflected in the date below.

Last updated: 16 September 2026.